Yes, it is true that sometime printer facing driver error instead of hardware issue. Sometime printer not working properly due to the errors of printer drivers. Because printer driver is the only connection between the printer & computer. Printer driver sends command to the printer what & how to print a document. There are lots of reasons of printer not working properly & why printer facing these issue. For eg, - May be it is corrupted, wrong setup of settings, and also missing updates of printer driver. Fix Printer driver error is the simple matter. You can fix error of printer driver by updating, installing or reinstalling the drive of the printer.
Follow the below steps to fix this issue
You can reinstall the printer driver software very easily by inserting driver disc into the CD drive. After inserting disc follow the instruction which are appear on the screen.
You can fix printer driver error by using windows update. After all setup window update will automatically download & install the required updates of your printer. below the points of how to setup windows update fow download printer driver
Hope the above steps will help you in solving printer driver errors. If you still facing printer cartidge error then go to printer services store.